Sales conditions and returns

Payment

We accept payment by Paypal. You can use Paypal even if you have not an account; you can use your credit card and follow the instruction on your screen.

Shipping information

The orders received on our shop online www.ricci1965.it will be shipped within 24-72 hours from the payment receiving day. Depending on weight and the shipping service you select, time and expenses could be different.
Local VAT and custom duties for deliveries of goods outside the European Comunity (extra UE) will be charged to the receiver and will be asked by the shipping company immediately before the delivery. In case of delivery failure due to a payment refusal of custom duties (local VAT and other custom expenses) required from the import country, we charge to the client any expense incurred by us for the return of goods, by deducting the amount from the client (pre-)payment.

Reimbursment or goods change

If you wish to return a good you ordered by our shop online www.ricci1965.it, asking for a change with another size or good or a reimbursement, no problem, you can ship back the good within 30 days from its delivery to you, following these simple steps:

• Ship the envelope using a tracking number;
• Good changes: in order to guarantee the availability, we kindly ask you to write the size or the new good choosen in the comments field;
• All labels should not be removed and the plastic envelope preserved;
• Ship the good in an envelope that ensure the right protection;
• Do not use parfum when you fit a good that could be shipped back to us.
The shipping back to us for a good change or a reimburment is on your charge. The shipping of the new good or the reimbursment will be done after we received the shipped goods by you.
Feel free to contact us for any query, we will be happy to help and aswer you as soon as possible.